Contact Us
Talk to a Real Person, Not a Call Queue
Email us and a real person replies within two working hours, Monday to Friday.
Got a question about a sauna, steam shower, bath or an order you’ve already placed? You’ll speak to someone who actually knows the range, not a script.
Contact Form
Address
Vidalux,
Unit 2 Heysham Business Park
Stalls Road
Heysham
Lancashire
LA3 3PP
PHONE:
01524 489939
Business Hours
Monday – Friday
9 AM – 5 PM
Returns & Warranty
Need to return an item or make a warranty claim? Our Returns Form and Warranty Claim form walk you through what we need
If in doubt, email us first – we’ll tell you exactly what to do before anything gets sent anywhere.
Media Enquiries
For media professionals and content creators alike who share our passion for innovation and leading design, whether you’re writing a feature article or looking for information on a range of products, we’re always happy to help with expert information, high-resolution images, or anything you need, whether it relates to our brand or the wider wellness niche
Collecting From Us? Please Get In Touch First
We don’t have every item on display at our Heysham premises, so please contact us before you visit … give us a call or drop us an email and we’ll make sure everything you need is here on the day.








