Contact Us

Talk to a Real Person, Not a Call Queue

Email us and a real person replies within two working hours, Monday to Friday.

Warranty Claim

WARRANTY FORM

Got a question about a sauna, steam shower, bath or an order you’ve already placed? You’ll speak to someone who actually knows the range, not a script.

Contact Form

Address

Vidalux,
Unit 2 Heysham Business Park
Stalls Road
Heysham
Lancashire
LA3 3PP

PHONE:
01524 489939

Business Hours

Monday – Friday
9 AM – 5 PM

Returns & Warranty

Need to return an item or make a warranty claim? Our Returns Form and Warranty Claim form walk you through what we need

If in doubt, email us first – we’ll tell you exactly what to do before anything gets sent anywhere.

Media Enquiries

For media professionals and content creators alike who share our passion for innovation and leading design, whether you’re writing a feature article or looking for information on a range of products, we’re always happy to help with expert information, high-resolution images, or anything you need, whether it relates to our brand or the wider wellness niche

Collecting From Us? Please Get In Touch First

We don’t have every item on display at our Heysham premises, so please contact us before you visit … give us a call or drop us an email and we’ll make sure everything you need is here on the day.