Talk to a Real Person, Not a Call Queue
Email us and a real person replies within two working hours, Monday to Friday.
Got a question about a sauna, steam shower, bath or an order you’ve already placed? You’ll speak to someone who actually knows the range, not a script.
Contact Form
Returns & Warranty
Need to return an item or make a warranty claim? Our Returns Form and Warranty Claim form walk you through what we need
If in doubt, email us first – we’ll tell you exactly what to do before anything gets sent anywhere.
Business Hours
Monday – Friday
9 AM – 5 PM
Media Enquiries
For media professionals and content creators alike who share our passion for innovation and leading design, whether you’re writing a feature article or looking for information on a range of products, we’re always happy to help with expert information, high-resolution images, or anything you need, whether it relates to our brand or the wider wellness niche
Visiting Us? Please Book First
Want to see the range in person? Book a viewing first.
Our Heysham premises are a working warehouse and office, not a walk-in showroom. Viewings are by appointment only – if you’d like to see a product in person before you buy, give us a call or drop us an email and we’ll find a time that works.
We’re not being precious about access – we want someone free to walk you through the range properly when you arrive, rather than you turning up to an empty desk. A quick call first means your visit is worth the drive.
